Contextual Inquiry

Info & Interaction Design

Mick McQuaid
mcq@utexas.edu

University of Texas at Austin

24 Sep 2025

Week FOUR

But first … Project Focus

  • Client opportunity
  • What are your ideas?
  • More important to get it right at this stage than to be on time (being on time will matter more later)
  • Being on time earns you forgiveness for problems we’ll address today

Recap, Last week

  • Audiences
  • Epochs
  • Bad design

Triangles

Make your own triangle, showing two “green” bubbles, one for where you are now and one for where you aspire to be

Interaction Design

  • Contextual inquiry
  • Personas
  • Scenarios
  • Prototypes

Contextual Design