2025-03-31
Week ELEVEN
One proposition brought up in class was that “We should deploy AI not when its perfect, but when its better than humans” I want to ask, would you implement AI at your work place?
UPS for example had the largest layoff in 116 years, totaling 12,000 workers. One of the reason the layoffs happened, as the CEO mentioned in an earnings call, was that machine learning allows salespeople to put together proposals without having to ask pricing experts for guidance.
Observing Sara, Shinohara and Tenenberg (2007)
Shinohara and Tenenberg used a series of semistructured interviews to collect the observations that form the basis of the case study. In a series of 6, 2-hour sessions in her home, Sara (not her real name) demonstrated how she used technologies such as tactile wristwatches and screen readers; discussed early memories of using various objects and her reactions to them; and imagined improved designs for various objects or tasks. Notes, audio recordings, interviewer reactions, and photographs from these sessions provided the raw data for subsequent analysis. Insights and theories based on early observations were shared with the subject for validation and clarification.
Norman campaigned for years to get people to distinguish between affordances and signifiers.
The difference is in whether the goal is correct (slips) or incorrect (mistakes)
Readings last week include Hartson and Pyla (2019): Ch 25–26 Readings this week include Hartson and Pyla (2019): Ch 30, Johnson (2020): Ch 13, Norman (2013): Ch 5
Informal Project Presentation
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