Mick McQuaid

2/16/23

Week FIVE

# Today

• Q and A from last time
• Design Critique (Siyu Chen)
• Article Presentation (Kali Foyle)
• Break (break may be earlier or later in sequence)
• Article Presentation (Nimra Ishfaq)
• Sketching

# Q and A from last time

## Learning (1 of 2)

• Surveys allow you to gather information from many more people than would be practical in other methods.
• In today’s class, for sara, I was impressed by the design for blind people, and I think we can go deeper into the design needed by users with different needs
• Interviewing, including many other methods in user research, is a skill that is developed and strengthened over time. It’s not something you can just read about and be great at.

## Learning (2 of 2)

• The formal names for all the methods of interviews. I also really liked learning more about affinity mapping.
• Contextual Inquiry, affinity mapping, and how to perform those
• It was helpful to go through the data elicitation process in class. From one of the discussions in class - ‘Observing Sara’ case study caught my attention and it was an interesting read. The rationale behind the benefits of a one person study was something I’ve come across for the first time.

## Questions (1 of 2)

### Is user research the same as UX research?

This is an important question because terminology is in flux. I don’t know the definitive answer to this question and I suspect that there is not a definitive answer. People use different terms to mean the same thing and the same term to mean different things! And people are changing their terminology all the time. Let’s ask the class. The related question we can ask is whether we can understand user experience or should understand user experience without understanding the user.

## Questions (2 of 2)

### Which is the best research method to use when a design team is pressed for time?

My opinion is that contextual inquiry is the best research method in this case, provided that two criteria are met: (1) the work process is not exotic, and (2) the potential users are receptive to change.

# Sketching

## typical user-centered design stages

1. Contextual Inquiry (also known as user research)
2. Personas (also known as modeling)
3. Scenarios (also known as storyboarding)
4. Lofi Prototypes (also known as sketches—our subject today)
5. Hifi Prototypes (I include midfi in this category)
6. Handoff to developers

— Charles Eames

## lofi from Buxton (2007)

My drawings have been described as pre-intentionalist, meaning that they were finished before the ideas for them had occurred to me. I shall not argue the point.

— James Thurber

## lofi and hifi from Buxton (2007)

Readings last week include Hartson and Pyla (2019): Ch 9, 10

Readings this week include Hartson and Pyla (2019): Ch 12, 13, 14

none

# References

Buxton, Bill. 2007. Sketching User Experiences: Getting the Design Right and the Right Design. San Francisco: Morgan Kaufman.
Goldschmidt, G. 1991. “The Dialectics of Sketching.” Creativity Research Journal 4 (2): 123–43.
Hartson, Rex, and Pardha Pyla. 2019. The UX Book, 2nd Edition. Cambridge, MA: Morgan Kaufman.

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# Colophon

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