Week FIVE

Part III of Hornbæk et al. (2025)

Unobtrusive Research · Representations of User Research

Intro

Last week we looked at reactive methods: interviews, field research, surveys, all methods that ask a user to perform for a researcher. This week let’s explore what we can learn when nobody knows we are watching.

This week’s question: when is the trace users leave behind more honest than the answer they would give you?

Case Study: Wearable Sleep Tech