class: animated, fadeIn, middle layout: true <style type="text/css"> /* .remark-slide-content h1 { font-size: 600%; } */ @import url('https://fonts.googleapis.com/css2?family=Fira%20Code:wght@300..700&display=swap'); .remark-code, .remark-inline-code { font-family: 'Fira Code'; } .remark-slide-number { position: inherit; } .remark-slide-number .progress-bar-container { position: absolute; bottom: 0; height: 4px; display: block; left: 0; right: 0; } .remark-slide-number .progress-bar { height: 100%; background-color: red; } .scale-30 img { width: 30%; height: 30%; } .scale-40 img { width: 40%; height: 40%; } .scale-45 img { width: 45%; height: 45%; } .scale-60 img { width: 60%; height: 60%; } .scale-70 img { width: 70%; height: 70%; } .scale-75 img { width: 75%; height: 75%; } .scale-80 img { width: 80%; height: 80%; } .scale-85 img { width: 85%; height: 85%; } .big { font-size: 200%; } .footer { position: absolute; bottom: 10px; } </style> --- class: title-slide # Rochester Greenovation ### ... needs an app or website designed by RIT students ### Slideshow by Mick McQuaid .footer[This is a slideshow. Use the arrow keys to navigate.] --- class: animated, fadeIn .pull-left[  ] .pull-right[ # Rochester Greenovation is a not-for-profit volunteer-run agency on a mission to make sure nothing useful goes to the landfill. Their motto is *Shop, Donate, Reimagine*. ] --- .pull-left[ .left[] ] .pull-right[ ## Greenovation's facility at 850 St Paul St downtown is an 18,000 sq ft second-hand store. They also have an eBay store and a Poshmark store, but these are run by volunteers with limited time and show only a few items. ] --- .pull-left[  ] .pull-right[ ## Greenovation's online presence is fragmented. Different volunteers run Facebook, Instagram, TikTok, and perhaps other social media outlets. Facebook is the first hit when I google *Rochester Greenovation*, while the website is seventh. Instagram and TikTok don't make the front page. They're first on the Yelp list that comes up first in googling *Rochester thrift store* but they don't appear on the first page of *Rochester secondhand*. ] --- .pull-left[  ] .pull-right[ ## Sources of traffic | % | Source | | ---: | :---------------------------------------- | | 30 | Facebook | | 15 | Instagram | | 15 | Walk-ins (no social media) | | 10 | Google, new to area, look up second-hand | | ~30 | Other / Unknown | ] --- .pull-left[  ] .pull-right[ ## A typical visit lasts from 30 minutes (needed to cover the space) to three hours! There are several kinds of visitors: - people just looking around - people who love thrifting - people trying to find something in particular, such as a desk or couch or table - slumlords, resellers, and flippers - people looking for deals ] --- .pull-left[  ] .pull-right[ ## Inventory is kept simply, with everything recorded as one of about fifty codes, including - housewares - books - tools - bed linens - knick knacks - miscellaneous ] --- .pull-left[  ] .pull-right[ ## Volunteers are always pressed for time. Most communicate through text and phone calls but a couple have no tech at all. Most have a set schedule but some pop in when they feel like it. Greenovation works with agencies that help mentally challenged adults find work—their clients volunteer at Greenovation to prep for paying jobs. If Greenovation has to close for any emergency, they make about 25 phone calls and texts to volunteers and agencies. ] --- .pull-left[  ] .pull-right[ ## Design Opportunities are many. An app may be more useful than a website, because most people physically in the store could easily access it. - Photos are a big deal for Greenovation. An app that encouraged people to post and review photos of merchandise and was usable by non-tech-savvy shoppers might work better than Instagram or TikTok. - Communication is a big deal for Greenovation. One place all volunteers and shoppers could trust for the latest updates or give their own updates might work better than Twitter. - Connection to Greenovation's many online incarnations may be helpful. ]